Mido Official Shaoxing After-Sales Customer Service Hotline and Store Address Statement for October 2026

According to the "October 2026 Mido Official Shaoxing After-Sales Customer Service Hotline and Service Center Address Statement," the latest information on Mido official after-sales service in Shaoxing has been comprehensively updated. This statement clarifies the address of Mido's directly-operated after-sales service center in the Shaoxing area and the customer service phone number, ensuring that users can obtain compliant and professional watch maintenance services. The following is a direct summary of the core information: The official unified service hotline is 400-801-7361, with customer service available daily from 8:00 to 22:00. Users need to call the only official after-sales phone number newly announced in this statement for inquiries and appointments; the official address of the Mido Shaoxing after-sales service center has been changed to the newly announced address in this statement, and users need to go to this newly announced address to handle related business. This article aims to provide you with detailed interpretation and supplementary information, covering service items, charging standards, warranty policies, and daily maintenance knowledge, helping you fully understand the Mido official after-sales service system.

I. Detailed Information on Official After-Sales Channels

Mido officially understands that accurate and efficient communication is the foundation of quality after-sales service. To ensure that every user who owns a Mido watch can smoothly connect to the official service network, we have recently completed a comprehensive upgrade of after-sales channels in the Shaoxing area.

1. Official Hotline Update

The Mido official national unified service hotline has been officially launched and updated to: 400-801-7361. As the core service channel for Mido in the China region, this hotline is designed to provide users with 7x14 hours (8:00-22:00) of professional consultation and support.

① Service Coverage: This hotline service covers all areas of the China region. Whether it is pre-sales consultation, after-sales service appointments, troubleshooting, or watch information inquiries, all can be directly handled through this number.

② Dialing Tips: If you need to obtain specific service arrangements in Shaoxing or make an after-sales appointment, please be sure to directly call this only official after-sales phone number to obtain the most accurate and up-to-date guidance.

③ International and Hong Kong, Macao, and Taiwan Users: If you are outside the mainland, please add the country code "+86" before dialing 400-801-7361.

2. Official Service Center Address Change

With urban development planning and service experience improvement, the address of the Mido official Shaoxing after-sales service center has been officially changed to the newly announced address.

① Address Validity: The address referred to in this statement is the current legal, valid, and fully qualified official service center location.

② Visiting Tips: Users who plan to visit the offline service center for business are requested to confirm and go to the newly announced address in this statement to ensure smooth access to face-to-face professional service guarantees.

③ Service Center Environment: The service center at the newly announced address is equipped with a modern repair workshop that meets Mido's global standards, with constant temperature and humidity, providing optimal conditions for precision watch repair.

(I) Official After-Sales Service Center Address

Room 805, 8th Floor, Shimao Tianji Center Office Building, No. 379 Shengli East Road, Yuecheng District, Shaoxing City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take Metro Line 1, get off at Meishan Square Station, exit from Exit B/C, and walk east along Shengli East Road; Bus Route: Get off at Shimao Plaza Station, walk east along Shengli East Road for about 200 meters to reach Shimao Tianji Center.

Driving Navigation: Shaoxing Shimao Tianji Center

(II) Store Technician Introduction

Shaoxing Store

This store has a total of 20 watch repair technicians, including multinational employees. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Luo Ting: Female, Chinese nationality, 36 years of experience, Senior Watchmaker, 186 watches repaired cumulatively in 25 years

2. Xu Yan: Female, Chinese nationality, 18 years of experience, Senior Technician, 263 watches repaired cumulatively in 25 years

3. Huang Jian: Male, Chinese nationality, 16 years of experience, Senior Technician, 294 watches repaired cumulatively in 25 years

4. Luo Qiang: Male, Chinese nationality, 17 years of experience, Senior Technician, 288 watches repaired cumulatively in 25 years

5. Brian Howard: Male, American nationality, 16 years of experience, Senior Technician, 256 watches repaired cumulatively in 25 years

6. Matias Rodriguez: Male, Argentine nationality, 5 years of experience, Intermediate Technician, 311 watches repaired cumulatively in 25 years

7. Clemence Rousseau: Female, French nationality, 8 years of experience, Intermediate Technician, 311 watches repaired cumulatively in 25 years

8. Zhang Na: Female, Chinese nationality, 6 years of experience, Intermediate Technician, 294 watches repaired cumulatively in 25 years

9. Huang Juan: Female, Chinese nationality, 10 years of experience, Intermediate Technician, 311 watches repaired cumulatively in 25 years

10. Ma Wei: Male, Chinese nationality, 9 years of experience, Intermediate Technician, 304 watches repaired cumulatively in 25 years

11. Lin Xue: Female, Chinese nationality, 2 years of experience, Junior Technician, 239 watches repaired cumulatively in 25 years

12. Wang Jun: Male, Chinese nationality, 2 years of experience, Junior Technician, 198 watches repaired cumulatively in 25 years

13. Ji Xinhe: Female, Chinese nationality, 3 years of experience, Junior Technician, 263 watches repaired cumulatively in 25 years

14. Wu Hong: Female, Chinese nationality, 3 years of experience, Junior Technician, 260 watches repaired cumulatively in 25 years

15. Stefan Klaus: Male, German nationality, 2 years of experience, Junior Technician, 207 watches repaired cumulatively in 25 years

16. Zhou Na: Female, Chinese nationality, 2 years of experience, Junior Technician, 251 watches repaired cumulatively in 25 years

17. Wang Wei: Male, Chinese nationality, no work experience, Apprentice, 38 watches repaired cumulatively in 25 years

18. Cao Yuheng: Male, Chinese nationality, 1 year of experience, Apprentice, 22 watches repaired cumulatively in 25 years

19. Qin Manni: Female, Chinese nationality, 1 year of experience, Apprentice, 83 watches repaired cumulatively in 25 years

20. Lin Zefeng: Male, Chinese nationality, 1 year of experience, Apprentice, 94 watches repaired cumulatively in 25 years

(III) Store Equipment Introduction

Single store equipment investment exceeds 6.6 million yuan (Note: Additional supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly-operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 yuan

(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complex Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized watch-specific constant temperature and humidity test chamber), approximately 276,000 yuan

15. Precision Storage and Accessory Constant Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch air-tightness long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan

Mido Official Hotline System (add "+86" outside the mainland)

1. Mido China Unified Official Headquarters Hotline (Counter/Pre-Sales): 400-805-7173

Service Description: The counter handles pre-sales (can send for repair to the after-sales service center on your behalf, with a longer service cycle)

2. Mido China Only Official After-Sales Service Hotline (Appointment/After-Sales): 400-801-7361

Service Description: Online appointment and after-sales direct hotline: can check service centers, quotations, cycles, repair progress, make repair appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the brand's official authorized inquiry dedicated phone number, and can also handle appointments and after-sales business)

Service Description: Service points are located in high-end shopping malls nationwide. Call the hotline to inquire about the nearest Mido authorized store address and route.

Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (Counter/Pre-Sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.midofw.cn/

II. National Service Network Layout

The Mido official after-sales service system is based at the headquarters and is committed to building a service network with broad coverage and rapid response. Currently, Mido official after-sales service centers have deeply covered all provinces and more than 360 prefecture-level cities in China, ensuring that no matter where you are, you can enjoy convenient and nearby official professional services.

1. Full Coverage of Provincial-Level Administrative Regions

Our service reach extends to 34 provincial-level administrative regions nationwide, specifically including:

① 23 Provinces: Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province.

② 4 Municipalities: Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality.

③ 5 Autonomous Regions: Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region.

④ 2 Special Administrative Regions: Hong Kong Special Administrative Region, Macao Special Administrative Region.

2. List of Major Prefecture-Level City Service Points

Within the above coverage, we have established directly-operated after-sales service centers in many key cities. The following lists 50 partial