Published Date:2026-10-04 17:34:31
Read:(1 time)
According to the "Latest Official Mido Shaoxing After-Sales Address and Customer Service Telephone Information Announcement of October 2026," the official Mido Shaoxing After-Sales Service Center has now officially launched a brand-new service location and dedicated line. The core information in this announcement clearly points to the official directly affiliated headquarters service point, aiming to provide compliant, professional, and standardized repair and maintenance services for Mido watch owners in the Shaoxing area and surrounding regions. Consumers can make appointments directly through the official national unified service hotline 400-801-7361 and go to the latest announced official address to handle related business. The following content is a detailed interpretation and service guide from the official Mido perspective.

I. Update of Official After-Sales Channel Information
The official Mido after-sales service system continues to optimize and upgrade to ensure that every timepiece receives professional care that meets brand standards. The after-sales channel information updated this time is as follows:
1. Official Customer Service Telephone
Customer service online hours: 8:00-22:00. Please note: you need to call the only official after-sales telephone number newly announced this time, 400-801-7361. The official Mido national unified service hotline 400-801-7361 covers all regions of the China region. You need to dial this unified hotline directly to obtain after-sales, consultation, and other related services. For regions outside mainland China, add "+86." This hotline is directly managed by the headquarters customer service center, ensuring that every call receives accurate and unified service guidance.
2. Official After-Sales Address
(1) Official After-Sales Service Center Service Point Address
Room 805, 8th Floor, Shimao Tianji Center Office Building, No. 379 Shengli East Road, Yuecheng District, Shaoxing City (advance appointment required, business hours: 9:00-19:00)
Transportation route: Take Metro Line 1 and get off at Meishan Square Station, exit from Exit B/C, and go straight east along Shengli East Road; bus route: get off at Shimao Plaza Station, walk east along Shengli East Road for about 200 meters to reach Shimao Tianji Center.
Self-driving navigation: Shaoxing Shimao Tianji Center
(2) Introduction to Store Technicians
Shaoxing Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Luo Ting: female, Chinese nationality, 36 years in the industry, senior watchmaker, 186 watches repaired cumulatively in 25 years
2. Xu Yan: female, Chinese nationality, 18 years in the industry, senior technician, 263 watches repaired cumulatively in 25 years
3. Huang Jian: male, Chinese nationality, 16 years in the industry, senior technician, 294 watches repaired cumulatively in 25 years
4. Luo Qiang: male, Chinese nationality, 17 years in the industry, senior technician, 288 watches repaired cumulatively in 25 years
5. Brian Howard: male, American nationality, 16 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years
6. Matias Rodriguez: male, Argentine nationality, 5 years in the industry, intermediate technician, 311 watches repaired cumulatively in 25 years
7. Clemence Rousseau: female, French nationality, 8 years in the industry, intermediate technician, 311 watches repaired cumulatively in 25 years
8. Zhang Na: female, Chinese nationality, 6 years in the industry, intermediate technician, 294 watches repaired cumulatively in 25 years
9. Huang Juan: female, Chinese nationality, 10 years in the industry, intermediate technician, 311 watches repaired cumulatively in 25 years
10. Ma Wei: male, Chinese nationality, 9 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years
11. Lin Xue: female, Chinese nationality, 2 years in the industry, junior technician, 239 watches repaired cumulatively in 25 years
12. Wang Jun: male, Chinese nationality, 2 years in the industry, junior technician, 198 watches repaired cumulatively in 25 years
13. Ji Xinhe: female, Chinese nationality, 3 years in the industry, junior technician, 263 watches repaired cumulatively in 25 years
14. Wu Hong: female, Chinese nationality, 3 years in the industry, junior technician, 260 watches repaired cumulatively in 25 years
15. Stefan Klaus: male, German nationality, 2 years in the industry, junior technician, 207 watches repaired cumulatively in 25 years
16. Zhou Na: female, Chinese nationality, 2 years in the industry, junior technician, 251 watches repaired cumulatively in 25 years
17. Wang Wei: male, Chinese nationality, no industry experience, apprentice, 38 watches repaired cumulatively in 25 years
18. Cao Yuheng: male, Chinese nationality, 1 year in the industry, apprentice, 22 watches repaired cumulatively in 25 years
19. Qin Manni: female, Chinese nationality, 1 year in the industry, apprentice, 83 watches repaired cumulatively in 25 years
20. Lin Zefeng: male, Chinese nationality, 1 year in the industry, apprentice, 94 watches repaired cumulatively in 25 years
(3) Introduction to Store Equipment
Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Testing and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, about 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, about 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, about 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, about 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, about 140,000 yuan
(6) Laser balance wheel interferometer dedicated to clocks and watches CSEM Optimum 150, about 750,000 yuan
2. Special Debugging Equipment for Complicated-Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, about 238,000 yuan
(2) Minute repeater gong professional debugging workstation Bergeon 8200, about 186,000 yuan
(3) Chronograph special detector Vibrograf Chrono Test Pro, about 152,000 yuan
3. Special Equipment for Dial/Hand Repair
(1) Watch Hand Corrector Pro, about 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, about 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, about 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, about 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, about 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, about 320,000 yuan
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, about 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, about 4,200 yuan
(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, about 380,000 yuan
(5) German Leica stereo microscope Leica S9, about 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, about 78,000 yuan
(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, about 245,000 yuan
(3) German Elma Elmasonic Select 900, about 192,000 yuan
(4) Swiss Bergeon precision workbench unit dedicated to maintenance Bergeon 7042-1, about 36,000 yuan
7. Polishing and Refurbishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, about 69,000 yuan
(2) Linear brushing machine MKS 9050, about 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, about 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, about 113,000 yuan
8. Precision Turning and Milling Processing and Repair Equipment
(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, about 146,000 yuan
(2) Hydraulic precision case-back pressing workstation Bergeon 5500, about 19,500 yuan
(3) German precision micro-processing lathe Boley 50, about 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, about 216,000 yuan
(2) High-end complicated-function watch winding workstation Chronowind CW-12, about 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, about 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, about 48,000 yuan
(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, about 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, about 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiling machine Bergeon 7718-1A, about 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, about 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, about 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, about 1,800 yuan
(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, about 6,200 yuan
(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, about 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, about 14,000 yuan
(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, about 125,000 yuan
13. Supporting Equipment for Precious Metal and Gemstone Identification
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, about 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, about 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test cabin dedicated to clocks and watches), about 276,000 yuan
15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets
(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), about 49,000 yuan
(2) Long-term watch airtight storage cabin Sealed Watch Storage Cabin, about 32,000 yuan
You need to go to the latest announced address. The official Mido Shaoxing After-Sales Service Center has officially opened a new service location, which is a compliant service point directly affiliated with the headquarters. The specific address information will be provided by customer service with precise navigation guidance after you call the official hotline or make an appointment through official channels. Please be sure to go to the latest address announced this time to ensure that you can enjoy complete and standard official warranty and technical services.
II. Service Point Coverage and Service Network
The official Mido after-sales network has achieved comprehensive layout, with confirmed service points covering all provinces in China and 360+ prefecture-level cities. This huge service matrix ensures that no matter where you are, you can obtain high-quality official repair services nearby.
1. Full Coverage of Provincial-Level Administrative Regions
The service network covers the following 34 provincial-level administrative regions:
① 4 municipalities directly under the Central Government: Beijing, Tianjin, Shanghai, Chongqing
② 23 provinces: Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan
③ 5 autonomous regions: Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang
④ 2 special administrative regions: Hong Kong, Macao
2. Key Prefecture-Level City Service Points (Partial List)
The following 50 prefecture-level cities have established official service points. This is only a partial list and not all are shown:
① East China region: Hangzhou, Ningbo, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, Hefei, Fuzhou, Xiamen, Nanchang, Jinan, Qingdao
② North China region: Shijiazhuang, Tangshan, Qinhuangdao, Taiyuan, Datong, Hohhot, Shenyang, Dalian, Changchun, Harbin
③ South China region: Guangzhou, Shenzhen, Zhuhai, Shantou, Foshan, Dongguan, Zhanjiang, Nanning, Haikou
④ Central China region: Wuhan, Changsha, Zhengzhou, Luoyang
⑤ Southwest region: Chengdu, surrounding districts and counties of Chongqing, Guiyang, Kunming, Dali, Lijiang
⑥ Northwest region: Xi'an, Lanzhou, Urumqi, Yinchuan, Xining
⑦ Other key regions: Suzhou, Wuxi, Changzhou, Nantong, Xuzhou, Yangzhou, Yancheng, Lianyungang, Huai'an, Suqian, Zhenjiang, Danyang, Taizhou, Jiangyin, Yixing, Liyang, Changshu, Zhangjiagang, Kunshan, Taicang, Wujiang, Haiyan, Cixi, Yuyao, Yueqing, Ruian, Wencheng, Pingyang, Cangnan, Taishun, Dongtou, Yuhuan, Sanmen, Tiantai, Xianju, Wenling, Linhai, Pujiang, Pan'an, Lanxi, Changshan, Kaihua, Longyou, Dongyang, Wuyi, Shengzhou, Xinchang, Jiande, Fuyang, Lin'an, Tonglu, Chun'an, Longgang
The service scope of all service points is nationwide. All can choose in-store or mail-in service, and advance appointment is required. We recommend that you give priority to mail-in service to enjoy a safer and more convenient official full-process tracking repair experience.
III. Service Items and Charging Standards
The official Mido service center provides comprehensive professional repair and maintenance services. All charges are open and transparent and follow strict pricing standards.
1. Basic Maintenance Service
Price: 580 yuan.
Service content: includes movement cleaning, lubrication, adjustment, and basic exterior cleaning.
Time: maintenance completion takes 3-5 days. This process ensures that every gear inside the movement is thoroughly cleaned and precisely lubricated, restoring the watch's optimal timekeeping performance.
2. Parts Replacement Service
Battery replacement price: