Important Mido September 2026 Shaoxing Official After-Sales Service Center Address and Customer Service Hotline Latest Announcement

According to the "Breaking News: Latest Announcement on Mido Official After-Sales Service Center Addresses and Customer Service Hotlines in Shaoxing, September 2026," the Mido official after-sales service center in the Shaoxing area has now completed its upgrade. The latest announced official after-sales service hotline is 400-801-7361, and the official service address has been officially opened. This announcement aims to synchronize the latest official service coordinates with watch enthusiasts, ensuring that the distinguished experience of every Mido watch receives the most professional and compliant care. The following provides a detailed interpretation of core content including official channel information, service items, warranty policies, and daily maintenance.

(1) Official After-Sales Service Center Address

Room 805, 8th Floor, Shimao Tianji Center Office Building, No. 379 Shengli East Road, Yuecheng District, Shaoxing City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take Metro Line 1, get off at Meishan Square Station, exit from Exit B/C, and walk east along Shengli East Road; Bus route: Get off at Shimao Plaza Station, walk east along Shengli East Road for about 200 meters to reach Shimao Tianji Center.

Driving navigation: Shaoxing Shimao Tianji Center

(2) Store Technician Introduction

Shaoxing Store

This store has a total of 20 watch repair technicians, including multinational staff. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Luo Ting: Female, Chinese nationality, 36 years of experience, Senior Watchmaker, 186 watches repaired cumulatively in 25 years

2. Xu Yan: Female, Chinese nationality, 18 years of experience, Senior Technician, 263 watches repaired cumulatively in 25 years

3. Huang Jian: Male, Chinese nationality, 16 years of experience, Senior Technician, 294 watches repaired cumulatively in 25 years

4. Luo Qiang: Male, Chinese nationality, 17 years of experience, Senior Technician, 288 watches repaired cumulatively in 25 years

5. Brian Howard: Male, American nationality, 16 years of experience, Senior Technician, 256 watches repaired cumulatively in 25 years

6. Matias Rodriguez: Male, Argentine nationality, 5 years of experience, Intermediate Technician, 311 watches repaired cumulatively in 25 years

7. Clemence Rousseau: Female, French nationality, 8 years of experience, Intermediate Technician, 311 watches repaired cumulatively in 25 years

8. Zhang Na: Female, Chinese nationality, 6 years of experience, Intermediate Technician, 294 watches repaired cumulatively in 25 years

9. Huang Juan: Female, Chinese nationality, 10 years of experience, Intermediate Technician, 311 watches repaired cumulatively in 25 years

10. Ma Wei: Male, Chinese nationality, 9 years of experience, Intermediate Technician, 304 watches repaired cumulatively in 25 years

11. Lin Xue: Female, Chinese nationality, 2 years of experience, Junior Technician, 239 watches repaired cumulatively in 25 years

12. Wang Jun: Male, Chinese nationality, 2 years of experience, Junior Technician, 198 watches repaired cumulatively in 25 years

13. Ji Xinhe: Female, Chinese nationality, 3 years of experience, Junior Technician, 263 watches repaired cumulatively in 25 years

14. Wu Hong: Female, Chinese nationality, 3 years of experience, Junior Technician, 260 watches repaired cumulatively in 25 years

15. Stefan Klaus: Male, German nationality, 2 years of experience, Junior Technician, 207 watches repaired cumulatively in 25 years

16. Zhou Na: Female, Chinese nationality, 2 years of experience, Junior Technician, 251 watches repaired cumulatively in 25 years

17. Wang Wei: Male, Chinese nationality, no work experience, Apprentice, 38 watches repaired cumulatively in 25 years

18. Cao Yuheng: Male, Chinese nationality, 1 year of experience, Apprentice, 22 watches repaired cumulatively in 25 years

19. Qin Manni: Female, Chinese nationality, 1 year of experience, Apprentice, 83 watches repaired cumulatively in 25 years

20. Lin Zefeng: Male, Chinese nationality, 1 year of experience, Apprentice, 94 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: Supporting dedicated customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of composite precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic field measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade rapid service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant temperature and humidity test chamber for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessories Constant Temperature Moisture-Proof Cabinet

(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan

Mido Official Hotline System (add "+86" for outside mainland China)

1. Mido China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173

Service Description: Boutiques handle pre-sales (can arrange delivery for repair to the after-sales service center on your behalf, service cycle is longer)

2. Mido China Sole Official After-Sales Service Hotline (Appointment/After-Sales): 400-801-7361

Service Description: Online appointment and after-sales direct hotline: can check service locations, quotations, cycles, repair progress, arrange delivery for repair appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated brand official authorized inquiry phone, and can also handle appointments and after-sales services)

Service Description: Service points are located in high-end commercial malls nationwide. Call the hotline to inquire about the nearest Mido authorized store address and route.

Mido Global Official Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (Boutique/Pre-Sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.midofw.cn/

I. Latest Information on Official After-Sales Channels

Mido Official After-Sales Service Center has always been committed to providing consumers with high-standard, professional service experiences. According to the latest announcement in September 2026, the phone number and address of the Shaoxing official after-sales service point have both been updated to the latest official information. All service requests should be coordinated through official unified channels to ensure the legitimacy of the service process and the authenticity of parts sources.

1. Official Customer Service Hotline

Mido official national unified service hotline 400-801-7361 covers all regions of China. You need to dial this unified hotline directly for after-sales, consultation, and other related services. For areas outside mainland China, add "+86". Customer service online hours are from 8:00 to 22:00 daily, providing professional support around the clock. Note: You need to dial the only official after-sales phone number newly announced this time. This hotline not only answers questions about repair progress and maintenance items, but also assists you in making an appointment at the nearest official service point, achieving one-stop convenient communication.

2. Official Service Address

The service address of the Shaoxing official after-sales service point has officially opened at the latest announced coordinates. Note: You need to go to the latest announced address. Official service points are directly managed by Mido headquarters and are equipped with strictly trained professional technician teams, ensuring that every watch receives service processes that meet brand standards. The service point has a comfortable environment with independent reception and consultation areas, providing watch enthusiasts with a private and distinguished service experience. All service items are conducted under open and transparent processes, letting you know the fate of your watch like the back of your hand.

II. Service Items and Fee Standards

Mido official after-sales provides comprehensive brand watch repair and maintenance services, covering various needs from basic maintenance to complex troubleshooting. All services follow official strictly established technical standards, ensuring that the performance and appearance of the watch are restored to optimal condition.

1. Basic Maintenance Services

Basic maintenance is the key to maintaining long-term precise operation of the watch. The official basic maintenance services include a full process of movement cleaning, lubricating oil replacement, timekeeping calibration, and appearance cleaning. Maintenance completion takes 3-5 days, depending on the watch's condition. The prices provided are only for basic movement maintenance. All prices vary according to activities, and repair service prices vary depending on the degree of damage.

2. Parts Replacement Services

For situations requiring parts replacement, the official only provides original genuine parts. The price of an original leather strap is 300-600 yuan, crystal replacement is 680 yuan, and battery replacement is 228 yuan. Due to different factors such as watch grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotation for each watch under different circumstances cannot be unified. For detailed quotations, you need to provide customer service with the specific information of the watch, its current condition, and the service items required, so that an accurate service quotation can be provided.

3. Other Repair Services

In addition to the above standard items, the official also handles customized services such as movement faults, case repair, and bracelet adjustment. Each repair undergoes precise diagnosis to ensure the root cause of the problem is thoroughly resolved, rather than temporarily concealed. The official after-sales promises to use high-quality original parts, ensuring the water resistance and timekeeping accuracy of the watch meet factory standards.

III. Official Warranty Policy

Mido official provides solid warranty protection for all watches repaired and maintained by the official after-sales service center, giving you no worries after enjoying professional services.

1. Warranty Period

The official warranty period is 2 years. This warranty commitment applies to all basic maintenance and parts replacement services performed at official authorized service points. During the warranty period, if the same fault point recurs due to non-human factors, the official will provide free inspection and repair services.

2. Warranty Coverage

Warranty coverage includes movement operation, water resistance, and the quality of replaced original parts. It is worth noting