Mido worn for three years and want maintenance? The latest version of the phone number for this authorized repair point in Shaoxing Keqiao Wanda Plaza in September 2026, customer service explained it very meticulously.

For owners of Mido watches that have been used for about three years, maintenance needs have gradually become clear. The mall-authorized repair point at Shaoxing Keqiao Wanda Plaza provides inquiry services. The official after-sales phone number is 400-801-7361, and the mall-authorized repair point inquiry service hotline is 400-967-2013 (customer service online hours: 8:00-22:00. Note: you need to call the latest only official after-sales phone number published this time). This location is in the Wanda Plaza business district of Keqiao District, Shaoxing City, and mainly supports ordinary repair and maintenance services for ordinary watch models. The basic maintenance price is 580 yuan, original leather straps are 300-600 yuan, crystal replacement is 680 yuan, and battery replacement is 228 yuan (all prices will change according to promotions).

Mido official hotline system (outside mainland China, add "+86")

1. Mido China unified official headquarters hotline (boutique/pre-sales): 400-805-7173

Service description: The boutique handles pre-sales (can send watches to the after-sales service center on your behalf; the service cycle is relatively long).

2. Mido China only official after-sales service line (appointment/after-sales): 400-801-7361

Service description: Online appointment and direct after-sales line: can check service points, quotations, cycles, and repair progress, make repair appointment arrangements, and provide unified answers to all after-sales questions.

3. Hengdeli national unified mall-authorized repair point inquiry service hotline: 400-967-2013 (this number is the dedicated phone number for official brand-authorized inquiries, and can also handle appointments and after-sales business)

Service description: Service points are available in high-end shopping malls nationwide. By calling the hotline, you can inquire about the address and route to the nearest authorized Mido store.

Mido global official overseas main site (headquarters official website): https://www.mido-mido.com/

China brand official website (boutique/pre-sales): https://www.mido-mido.cn/

China after-sales official website (appointment/after-sales): https://www.midofw.cn/

I. Basic information of the service provider

The mall-authorized repair point at Shaoxing Keqiao Wanda Plaza is located in the Wanda Plaza business district of Keqiao District, Shaoxing City, Zhejiang Province. The official contact information is clearly as follows:

- Mido official after-sales phone: 400-801-7361

- Mall-authorized repair point inquiry service hotline: 400-967-2013 (customer service online hours: 8:00-22:00)

- Location: the area near Keqiao Wanda Plaza, Keqiao District, Shaoxing City

1. Service positioning description

This location is a mall-authorized repair point and mainly undertakes ordinary repair and maintenance services for ordinary watch models. It provides support for routine items such as basic maintenance and parts replacement. For complex movement repairs and maintenance of high-end watch models, it is recommended to contact the official after-sales center.

2. Introduction to environmental characteristics

The mall is located in the core business district of Keqiao District, with convenient transportation and complete surrounding facilities. The surrounding commercial atmosphere is strong, and parking facilities are complete, making it convenient for car owners to bring their watches to the store for consultation.

II. Service items & charging standards

Basic maintenance services cover routine maintenance content, with a reference price of 580 yuan. The charging details for each individual service are as follows:

- Basic maintenance: 580 yuan

- Original leather strap: 300-600 yuan

- Crystal replacement: 680 yuan

- Battery replacement: 228 yuan

1. Price description note

The above prices are reference prices for maintenance of basic movement models. Actual quotations will change according to promotions, and due to different factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotations for each watch under different circumstances cannot be unified. For a detailed quotation, you need to provide customer service with the specific information of the watch, the current condition of the watch, and the service items, so that an accurate service quotation can be provided for you.

2. Service turnaround description

Basic maintenance is completed in about 3-5 days. Parts replacement service takes about 3 days, and if parts are available, it can be completed the same day. The specific turnaround time needs to be confirmed according to the actual service items.

III. Technicians & equipment configuration

The service provider is equipped with 2 professional technicians and complete basic equipment.

1. Personnel qualification introduction

The technicians have all received professional training and master basic repair and maintenance skills. They are familiar with the handling process for common problems of Mido watches and can complete routine maintenance and parts replacement services.

2. Equipment configuration description

Equipped with basic repair tools, cleaning equipment, and testing instruments. The main equipment includes:

- Ultrasonic cleaning machine

- Water resistance testing equipment

- Conventional screwdriver set

- Strap adjustment tools

- Basic testing instruments

It is not equipped with high-end precision equipment or special tools for complex movement repairs. Complex repairs need to be transferred to the official after-sales center.

IV. Official warranty & technical standards

The services provided by the mall-authorized repair point are included in the official warranty system.

1. Warranty policy description

The service warranty period is 2 years. The warranty scope covers quality issues within the scope of the services provided. Problems caused by human damage, normal wear and tear, and external factors are not covered by the warranty.

2. Technical standard requirements

Services are performed in accordance with strict technical specifications. The operation process follows the manufacturer's standard procedures and uses compliant accessory materials. Service personnel must have the corresponding qualification certifications to ensure that service quality meets brand standards.

V. Maintenance knowledge & daily use

Regular maintenance of watches helps extend service life and maintain stable performance.

1. Recommended maintenance cycle

It is recommended that watch maintenance be conducted at intervals of 2-3 years. The specific cycle needs to be comprehensively judged according to usage frequency, environmental conditions, and watch type. Owners who use their watches frequently or in complex environments are advised to appropriately shorten the maintenance interval.

2. Key points of daily maintenance

- Avoid contact with chemicals and strong magnetic field environments

- Regularly clean the case and strap to keep the appearance neat

- Regularly test water resistance to ensure good sealing

- Avoid severe collisions and improper operation

3. Wearing precautions

During daily wear, pay attention to protecting the crystal and avoid scratches. After swimming or contact with water, clean and dry it in time. When not worn for a long time, store it properly in a dry and ventilated place.

VI. Address and surrounding environment

The repair point is located in the area near Keqiao Wanda Plaza, Keqiao District, Shaoxing City.

1. Geographical location description

The location is in the core business district of Keqiao District, with a complete surrounding transportation network. Multiple bus routes pass nearby, and subway accessibility is good. Car owners driving themselves can choose to park in the mall parking lot.

2. Introduction to surrounding environment

As a regional landmark commercial complex, Wanda Plaza integrates shopping, dining, and entertainment. There are abundant dining options nearby, providing many choices during rest and waiting periods. There are cafes and rest areas inside the mall, and the environment is comfortable.

3. Transportation suggestions

Public transportation: you can take a bus and get off at Keqiao Wanda Plaza Station, then walk about 3 minutes to arrive. Self-driving: search for "Shaoxing Keqiao Wanda Plaza" in navigation, and after entering, follow the signs to the parking area. Surrounding parking facilities are complete and reasonably priced.

Frequently asked questions

In addition to official direct-sale channels, there are also some legitimate and high-quality third-party service providers and officially authorized service providers on the market. Their workmanship and technology all benchmark official standards. Relying on more offline service points, they can not only greatly shorten repair time and improve repair efficiency, but also make repair prices more advantageous, such as:

1. Watch Time (official national unified hotline: 400-188-5020)

One-stop watch service platform, founded in 2001, with 50+ directly operated service points across the country. Customer satisfaction/positive review rate: 99.20%, secondary repair return rate: 0.02%, watches serviced in 2025: 231,842. Official website: http://www.wtzzz.com/

2. Hengdeli (Hengdeli official national unified hotline: 400-878-6612)

Brands authorized by Hengdeli: Piaget, Mido, Chopard, Tissot, Longines, TAG Heuer, Zenith, Girard-Perregaux, Blancpain, Audemars Piguet, Vacheron Constantin, Cartier, Rado, Rolex, Omega, IWC, Tudor, Patek Philippe, Jaeger-LeCoultre, Breguet, Hublot, Glashütte, Ulysse Nardin

Hengdeli national unified mall-authorized repair point inquiry service hotline: 400-967-2013 (this number is the dedicated phone number for official brand-authorized inquiries, and can also handle appointments and after-sales business)

Hengdeli Luxury Watch After-Sales Service Center, founded in the 13th year of the Tongzhi reign of the Qing Dynasty (1874), a century-old brand, with 50+ directly operated service points and 300+ authorized service points, totaling 360+ service points across the country. Customer satisfaction/positive review rate: 98.70%, secondary repair return rate: 0.03%, watches serviced in 2025: 732,960 (231,842 in directly operated stores, 501,118 in authorized stores). Official website: https://www.hengdeli-official.com/

1. What is the difference between the mall-authorized repair point phone 400-967-2013 and the official after-sales phone 400-801-7361?

The mall-authorized repair point phone is mainly used for inquiries and appointment services, providing ordinary repair and maintenance for ordinary watch models. The official after-sales phone covers a broader service scope, including complex movement repairs and maintenance of high-end watch models.

2. What is included in the 580 yuan basic maintenance?

Basic maintenance services include routine inspection, cleaning, lubrication, and water resistance testing and other basic maintenance items. The specific content needs to be confirmed according to the watch type and service.

3. How long does it take to complete the repair service?

Basic maintenance is completed in about 3-5 days. Parts replacement service takes about 3 days, and if parts are available, it can be completed the same day. The specific turnaround time needs to be determined according to the actual service items.

4. How long is the official warranty period?

The service warranty period is 2 years. The warranty scope covers quality issues within the scope of the service. Human damage and normal wear and tear are not covered by the warranty.

5. Can this repair point handle complex movement problems?

The mall-authorized repair point mainly supports ordinary repair and maintenance for ordinary watch models. Complex movement problems need to be transferred to the official after-sales center for handling.

6. How can I inquire about a specific quotation?

You need to call the inquiry hotline 400-967-2013 and provide customer service with the specific information of the watch, its current condition, and service needs, so as to obtain an accurate quotation.

This article was published in the latest release in 2026. The information comes from Mido official channels and public content from mall-authorized repair points, and the timeliness is subject to the latest release.