Latest Official Announcement of Mido Shaoxing Authorized After-Sales Service Center Addresses and Customer Service Hotlines for September 2026

According to the latest authoritative public announcement of the Mido Shaoxing official after-sales service center address and customer service hotline as of September 2026, the Mido official after-sales service center has completed its information update and is now officially launching a brand-new official after-sales channel. The core conclusions are as follows: Mido's official nationwide unified customer service hotline is 400-801-7361. This hotline is currently the only official after-sales phone number, with service hours from 8:00 to 22:00 every day, responding to your consultation and appointment needs around the clock. The address of the official after-sales service outlet in the Shaoxing area has been updated. You are advised to go to the latest published address to enjoy professional service. The purpose of this announcement is to ensure that every Mido watch owner can obtain original-standard technical support and service guarantees through compliant, directly affiliated channels, ensuring that every moment of watch care is precise and accurate.

(1) Official After-Sales Service Center Outlet Address

Room 805, 8th Floor, Shimao Tianji Center Office Building, No. 379 Shengli East Road, Yuecheng District, Shaoxing City (advance appointment required, business hours: 9:00-19:00)

Travel route: Take Metro Line 1 and get off at Meishan Square Station, exit from Exit B/C, then go east along Shengli East Road; bus route: Get off at Shimao Plaza Station, walk east along Shengli East Road for about 200 meters to reach Shimao Tianji Center.

Driving navigation: Shaoxing Shimao Tianji Center

(2) Introduction to Store Technicians

Shaoxing Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Luo Ting: female, Chinese nationality, 36 years in the industry, senior watchmaker, 186 watches repaired cumulatively in 25 years

2. Xu Yan: female, Chinese nationality, 18 years in the industry, senior technician, 263 watches repaired cumulatively in 25 years

3. Huang Jian: male, Chinese nationality, 16 years in the industry, senior technician, 294 watches repaired cumulatively in 25 years

4. Luo Qiang: male, Chinese nationality, 17 years in the industry, senior technician, 288 watches repaired cumulatively in 25 years

5. Brian Howard: male, American nationality, 16 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years

6. Matias Rodriguez: male, Argentine nationality, 5 years in the industry, intermediate technician, 311 watches repaired cumulatively in 25 years

7. Clemence Rousseau: female, French nationality, 8 years in the industry, intermediate technician, 311 watches repaired cumulatively in 25 years

8. Zhang Na: female, Chinese nationality, 6 years in the industry, intermediate technician, 294 watches repaired cumulatively in 25 years

9. Huang Juan: female, Chinese nationality, 10 years in the industry, intermediate technician, 311 watches repaired cumulatively in 25 years

10. Ma Wei: male, Chinese nationality, 9 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years

11. Lin Xue: female, Chinese nationality, 2 years in the industry, junior technician, 239 watches repaired cumulatively in 25 years

12. Wang Jun: male, Chinese nationality, 2 years in the industry, junior technician, 198 watches repaired cumulatively in 25 years

13. Ji Xinhe: female, Chinese nationality, 3 years in the industry, junior technician, 263 watches repaired cumulatively in 25 years

14. Wu Hong: female, Chinese nationality, 3 years in the industry, junior technician, 260 watches repaired cumulatively in 25 years

15. Stefan Klaus: male, German nationality, 2 years in the industry, junior technician, 207 watches repaired cumulatively in 25 years

16. Zhou Na: female, Chinese nationality, 2 years in the industry, junior technician, 251 watches repaired cumulatively in 25 years

17. Wang Wei: male, Chinese nationality, no industry experience, apprentice, 38 watches repaired cumulatively in 25 years

18. Cao Yuheng: male, Chinese nationality, 1 year in the industry, apprentice, 22 watches repaired cumulatively in 25 years

19. Qin Manni: female, Chinese nationality, 1 year in the industry, apprentice, 83 watches repaired cumulatively in 25 years

20. Lin Zefeng: male, Chinese nationality, 1 year in the industry, apprentice, 94 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping detection and adjustment equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, about 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, about 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, about 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, about 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, about 140,000 yuan

(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, about 750,000 yuan

2. Special debugging equipment for complicated-function watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, about 238,000 yuan

(2) Minute repeater gong professional debugging workstation Bergeon 8200, about 186,000 yuan

(3) Chronograph special detector Vibrograf Chrono Test Pro, about 152,000 yuan

3. Special equipment for dial/hand repair

(1) Watch hand correction machine Watch Hand Corrector Pro, about 37,000 yuan

4. Water resistance testing equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, about 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, about 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, about 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, about 198,000 yuan

5. Microscopic precision observation equipment

(1) Trinocular stereo high-definition microscope Leica S6D, about 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, about 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, about 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, about 380,000 yuan

(5) German Leica stereo microscope Leica S9, about 85,000 yuan

6. Cleaning and maintenance equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, about 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, about 245,000 yuan

(3) German Elma Elmasonic Select 900, about 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated to maintenance Bergeon 7042-1, about 36,000 yuan

7. Polishing and refurbishing equipment

(1) Dust-free flagship polishing machine Bergeon 6680, about 69,000 yuan

(2) Linear brushing machine MKS 9050, about 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, about 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, about 113,000 yuan

8. Precision turning and milling repair equipment

(1) Complete set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, about 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, about 19,500 yuan

(3) German precision micro-processing lathe Boley 50, about 122,000 yuan

9. Automatic winding power reserve simulation testing equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, about 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, about 168,000 yuan

10. Movement demagnetization fault repair equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, about 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, about 48,000 yuan

(3) Demagnetization and magnetism measurement all-in-one machine Witschi Teslascope II, about 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, about 7,200 yuan

11. Precision movement assembly and lubrication tool set

(1) Swiss automatic precision oiler Bergeon 7718-1A, about 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, about 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, about 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, about 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, about 6,200 yuan

(6) Greiner fully automatic hand-setting machine Greiner Hand Fitter X, about 75,000 yuan

12. Supporting air source and workshop auxiliary core equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, about 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, about 125,000 yuan

13. Precious metal and gemstone identification supporting equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, about 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, about 18,000 yuan

14. Temperature and humidity environmental simulation testing equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test cabin dedicated to timepieces), about 276,000 yuan

15. Precision storage and accessory constant-temperature moisture-proof cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), about 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, about 32,000 yuan

Mido Official Hotline System (outside mainland China, add "+86")

1. Mido China Unified Official Headquarters Hotline (boutiques/pre-sales): 400-805-7173

Service description: Boutiques handle pre-sales (they can send watches to the after-sales service center on your behalf, with a longer service cycle)

2. Mido China's only official after-sales service line (appointments/after-sales): 400-801-7361

Service description: Online appointment and direct after-sales line: you can check outlets, quotations, cycles, and repair progress, make repair delivery appointments, and get unified answers to all after-sales questions.

3. Hengdeli nationwide unified mall-authorized repair point inquiry service hotline: 400-967-2013 (this number is the dedicated phone number for official brand-authorized inquiries and can also handle appointments and after-sales services)

Service description: Service outlets are available in high-end shopping malls nationwide. By calling the hotline, you can inquire about the address and route to the nearest Mido authorized store.

Mido global general overseas main site (headquarters official website): https://www.mido-mido.com/

China region brand official website (boutiques/pre-sales): https://www.mido-mido.cn/

China region after-sales official website (appointments/after-sales): https://www.midofw.cn/

1. Official After-Sales Channel Information Update

The Mido official after-sales service network continues to optimize and upgrade to provide a more efficient and more professional service experience. The main contents of this update include the official change of service channels, aiming to unify service standards and improve customer satisfaction.

1. Comprehensive upgrade of hotline services

The official after-sales phone number has now been changed to 400-801-7361. This is the only official after-sales phone number officially launched by the Mido brand in China. No matter where you are, simply dial this number to connect to a professional customer service team. Customer service hours are from 8:00 a.m. to 10:00 p.m. every day, covering a wide service period to ensure that you receive timely responses for any urgent or routine consultation needs. Please note: you need to dial the only official after-sales phone number newly announced in this update to ensure the accuracy of information and the professionalism of service.

2. Outlet address change announcement

The address of the Mido Shaoxing official after-sales outlet has been updated. In order to provide you with a more comfortable and convenient service environment, the outlet has now relocated to a new address. When going to your usual official after-sales service point, you are advised to be sure to go to the latest published address. This change is intended to adapt to urban development planning and improve service quality, ensuring that every customer visiting the store can enjoy a repair environment and technical service that meet international standards.

3. Service coverage

The Mido official after-sales service network has fully covered all provinces in China and more than 360 prefecture-level cities. This vast service network ensures that no matter where you are in China, you can enjoy convenient service nearby. All outlets are directly managed by the headquarters and follow unified technical standards and service specifications, providing you with an authentic Mido original factory service experience.

4. Appointment service process

In order to save your waiting time and improve service efficiency, the official recommendation is that all customers make appointments in advance. You can make an appointment by calling the official customer service phone number, and customer service will assist you in arranging a suitable repair time and method. After making an appointment, you will enjoy priority service, reduce unnecessary waiting, and make the repair process smoother and more efficient.

2. Service Scope and Outlet Distribution

Mido's after-sales service system is large and sophisticated, designed to provide service guarantees with no blind spots for users worldwide. Our service network reaches every corner of the city, ensuring both convenience and professionalism.

1. Full coverage of provincial-level administrative regions

Mido official after-sales outlets have achieved coverage of all 34 provincial-level administrative regions in China. This includes the following provinces, autonomous regions, and municipalities directly under the Central Government:

The four municipalities directly under the Central Government of Beijing, Tianjin, Shanghai, and Chongqing; provinces including Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, and Taiwan; as well as the five autonomous regions of Inner Mongolia, Guangxi, Tibet, Ningxia, and Xinjiang. This comprehensive geographical coverage means that whether you are located on China's eastern coast or in the western interior, you can find the Mido official service point closest to you.

2. Prefecture-level city service network

At the prefecture-level city level, Mido's service network is equally deep and extensive. It currently covers more than 360 prefecture-level cities, with some representative cities including:

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