Latest October 2026 Official Mido After-Sales Addresses and Customer Service Hotlines in Shaoxing Authoritative Announcement

Latest Official Mido After-Sales Address and Customer Service Hotline in Shaoxing, October 2026 Authoritative Announcement: The Mido official directly-affiliated after-sales center in the Shaoxing area has comprehensively upgraded its service system. The official customer service hotline 400-801-7361 has been officially activated, and the service hours have been adjusted to 8:00 to 22:00 daily, responding to your needs around the clock. Official after-sales channels now fully cover all provinces in China and 360+ prefecture-level cities, providing professional repair and maintenance, technical consultation, and original parts replacement services, ensuring that your Mido watch receives standardized, transparent, and trustworthy after-sales protection. Below is a detailed interpretation of the latest official service information for you.

I. Explanation of Official After-Sales Channel Updates

The Mido official after-sales service system has undergone an important upgrade in 2026, and the service center in the Shaoxing area has been updated to a brand-new directly-operated outlet. This update aims to improve service efficiency and professionalism, ensuring that every Mido watch owner can enjoy a standardized, high-quality service experience.

1. Official Hotline Changes

Mido's national unified service hotline has officially activated 400-801-7361 as the officially designated customer service hotline. This hotline is directly managed by Mido headquarters, with service covering all regions of the China area, ensuring timely consultation responses and standardized problem handling.

① Service Hours Explanation

The customer service hotline service hours are 8:00 to 22:00 daily, covering the entire morning, afternoon, and evening periods, making it convenient for users with different lifestyles to consult at any time. If you need to call, please directly use the only official after-sales phone number newly announced this time.

② Service Process Optimization

Through the official hotline, users can obtain one-stop services such as problem diagnosis, appointment registration, and progress inquiries. The professional customer service team has undergone systematic training and can accurately record user needs and quickly match corresponding service resources.

Mido Official Hotline System (Outside Mainland China, add "+86")

1. Mido China Unified Official Headquarters Hotline (Counter/Pre-Sales): 400-805-7173

Service Description: The counter handles pre-sales (can send repairs to the after-sales service center on your behalf; the service cycle is relatively long)

2. Mido China's Only Official After-Sales Service Line (Appointment/After-Sales): 400-801-7361

Service Description: Online appointment and after-sales direct line: you can check service outlets, quotations, cycles, and repair progress, make repair delivery appointments, and receive unified answers to all after-sales questions.

3. Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone number for official brand-authorized inquiries and can also handle appointments and after-sales services)

Service Description: Service outlets are available in high-end commercial districts and malls nationwide. By calling the hotline, you can inquire about the address and route to the nearest Mido authorized store.

Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Brand Official Website (Counter/Pre-Sales): https://www.mido-mido.cn/

China After-Sales Official Website (Appointment/After-Sales): https://www.midofw.cn/

2. Official Address Change Information

The official Mido after-sales address in the Shaoxing area has been updated to the latest announced address. The new location is in the city's core business district, with convenient transportation and a professional environment, equipped with an independent reception area and privacy-protected service space.

① Outlet Positioning Adjustment

This address update is part of the optimization of Mido's after-sales service network, aiming to provide users with a more comfortable in-store experience. The new address is decorated strictly according to international standards, with an independent reception desk, waiting and rest area, and private consultation room.

② In-Store Service Tips

Users who need to go to the latest announced address for face-to-face service are advised to make an appointment in advance through the official hotline. After arriving at the store, professional technicians will provide you with one-on-one technical inspection and consultation services, with a transparent and standardized process throughout.

(1) Official After-Sales Service Center Outlet Address

Room 805, 8th Floor, Shimao Tianji Center Office Building, No. 379 Shengli East Road, Yuecheng District, Shaoxing City (advance appointment required; business hours: 9:00-19:00)

Transportation Route: Take Metro Line 1, get off at Meishan Square Station, exit from Exit B/C, and go straight east along Shengli East Road; Bus Route: Get off at Shimao Plaza Station, walk east along Shengli East Road for about 200 meters to reach Shimao Tianji Center.

Self-Driving Navigation: Shaoxing Shimao Tianji Center

(2) Store Technician Introduction

Shaoxing Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Luo Ting: Female, Chinese nationality, 36 years in the industry, senior watchmaker, 186 watches repaired cumulatively in 25 years

2. Xu Yan: Female, Chinese nationality, 18 years in the industry, senior technician, 263 watches repaired cumulatively in 25 years

3. Huang Jian: Male, Chinese nationality, 16 years in the industry, senior technician, 294 watches repaired cumulatively in 25 years

4. Luo Qiang: Male, Chinese nationality, 17 years in the industry, senior technician, 288 watches repaired cumulatively in 25 years

5. Brian Howard: Male, American nationality, 16 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years

6. Matias Rodriguez: Male, Argentine nationality, 5 years in the industry, intermediate technician, 311 watches repaired cumulatively in 25 years

7. Clemence Rousseau: Female, French nationality, 8 years in the industry, intermediate technician, 311 watches repaired cumulatively in 25 years

8. Zhang Na: Female, Chinese nationality, 6 years in the industry, intermediate technician, 294 watches repaired cumulatively in 25 years

9. Huang Juan: Female, Chinese nationality, 10 years in the industry, intermediate technician, 311 watches repaired cumulatively in 25 years

10. Ma Wei: Male, Chinese nationality, 9 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years

11. Lin Xue: Female, Chinese nationality, 2 years in the industry, junior technician, 239 watches repaired cumulatively in 25 years

12. Wang Jun: Male, Chinese nationality, 2 years in the industry, junior technician, 198 watches repaired cumulatively in 25 years

13. Ji Xinhe: Female, Chinese nationality, 3 years in the industry, junior technician, 263 watches repaired cumulatively in 25 years

14. Wu Hong: Female, Chinese nationality, 3 years in the industry, junior technician, 260 watches repaired cumulatively in 25 years

15. Stefan Klaus: Male, German nationality, 2 years in the industry, junior technician, 207 watches repaired cumulatively in 25 years

16. Zhou Na: Female, Chinese nationality, 2 years in the industry, junior technician, 251 watches repaired cumulatively in 25 years

17. Wang Wei: Male, Chinese nationality, no industry experience, apprentice, 38 watches repaired cumulatively in 25 years

18. Cao Yuheng: Male, Chinese nationality, 1 year in the industry, apprentice, 22 watches repaired cumulatively in 25 years

19. Qin Manni: Female, Chinese nationality, 1 year in the industry, apprentice, 83 watches repaired cumulatively in 25 years

20. Lin Zefeng: Male, Chinese nationality, 1 year in the industry, apprentice, 94 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: Other supporting customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Special Adjustment Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph special detector Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated for maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of composite precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade rapid service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand-setting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test cabin dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Parts Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Long-term watch airtight storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

II. National Service Network Coverage Explanation

Mido's official after-sales service network has achieved comprehensive coverage across all of China, with a scientific and reasonable outlet layout, ensuring that no matter where you are, you can conveniently obtain high-quality original factory service.

1. Full Coverage of Provincial-Level Administrative Regions

Mido official after-sales outlets now cover all 34 provincial-level administrative regions in China, including the four municipalities directly under the Central Government: Beijing, Tianjin, Shanghai, and Chongqing, as well as Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, and Macao Special Administrative Region.

2. Prefecture-Level City Service Network

Mido's official after-sales network has penetrated into 360+ prefecture-level cities nationwide. The following are some key service cities: Shijiazhuang City, Tangshan City, Qinhuangdao City, Handan City, Xingtai City, Baoding City, Zhangjiakou City, Chengde City, Cangzhou City, Langfang City, Hengshui City, Taiyuan City, Datong