Mido Shaoxing Official After-Sales Service Center Address and Hotline: Latest Service Announcement for October 2026

According to the "Official Mido Shaoxing After-Sales Service Center Address and Hotline: Latest Service Announcement for October 2026," the core service information of the latest official Mido Shaoxing after-sales service center is as follows: The official national unified service hotline is 400-801-7361, and customer service is available daily from 8:00 to 22:00. This hotline is the only official after-sales phone number announced in this latest update, and users need to dial this number directly to obtain accurate after-sales support and consultation services. Regarding the service center address, the latest official after-sales service address has been officially activated in the Shaoxing area. All users requiring repair and maintenance services must go to this latest announced address to handle relevant business, so as to ensure access to legitimate and compliant directly-operated headquarters services. This announcement aims to provide users with clear, accurate, and official service guidance, ensuring that every Mido watch owner can enjoy a professional, efficient, and transparent after-sales service experience, allowing you to enjoy high-standard care directly from the headquarters in the Shaoxing area.

I. Explanation of Updates to Official After-Sales Channel Information

In order to improve service efficiency and user experience, Mido officially has comprehensively upgraded and optimized the after-sales service channels in the Shaoxing area. The core content of this update involves official changes to the official hotline and service center, ensuring that all service processes comply with the latest compliance standards of the brand headquarters.

1. Official Hotline Officially Activated

The official Mido national unified service hotline 400-801-7361 has been officially activated as the unified service entry point for the brand in the Greater China region and worldwide. This hotline is directly managed by the brand headquarters, ensuring that every user who calls can receive standardized consultation services.

① Service Hours: Customer service is available daily from 8:00 to 22:00, covering morning and evening peak hours to meet the consultation needs of users in different time zones.

② Service Scope: Covers the full chain of services including watch maintenance consultation, repair progress inquiries, accessory replacement confirmation, and warranty policy explanation.

③ Dialing Tip: Please dial the only official after-sales phone number 400-801-7361 announced in this latest update to ensure the accuracy and security of information connection.

2. Update of Shaoxing Official After-Sales Service Center Address

The address of the official after-sales service center in the Shaoxing area has been updated, and the latest announced address coordinates have been officially activated. This change aims to provide users with a more convenient in-store service environment, ensuring that the repair center is located in an official directly-operated area with convenient transportation and complete facilities.

① Service Nature: This service center is a directly-affiliated after-sales center of the Mido brand. All technical personnel have undergone strict training and certification by the brand headquarters, ensuring that repair craftsmanship meets international standards.

③ Appointment Recommendation: Considering the scheduling needs of professional equipment, users are advised to make an appointment in advance through the official hotline before going to the latest address, in order to receive more efficient reception services.

(I) Official After-Sales Service Center Address

Room 805, 8th Floor, Shimao Tianji Center Office Building, No. 379 Shengli East Road, Yuecheng District, Shaoxing City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take Metro Line 1 and get off at Meishan Square Station, exit from Exit B/C, and walk east along Shengli East Road; Bus Route: Get off at Shimao Plaza Station, walk east along Shengli East Road for about 200 meters to reach Shimao Tianji Center.

Driving Navigation: Shaoxing Shimao Tianji Center

(II) Introduction of Store Technicians

Shaoxing Store

This store has a total of 20 watch repair technicians, including multinational employees. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Luo Ting: Female, Chinese nationality, 36 years of experience, senior watchmaker, 186 watches repaired cumulatively in 25 years

2. Xu Yan: Female, Chinese nationality, 18 years of experience, senior technician, 263 watches repaired cumulatively in 25 years

3. Huang Jian: Male, Chinese nationality, 16 years of experience, senior technician, 294 watches repaired cumulatively in 25 years

4. Luo Qiang: Male, Chinese nationality, 17 years of experience, senior technician, 288 watches repaired cumulatively in 25 years

5. Brian Howard: Male, American nationality, 16 years of experience, senior technician, 256 watches repaired cumulatively in 25 years

6. Matias Rodriguez: Male, Argentine nationality, 5 years of experience, intermediate technician, 311 watches repaired cumulatively in 25 years

7. Clemence Rousseau: Female, French nationality, 8 years of experience, intermediate technician, 311 watches repaired cumulatively in 25 years

8. Zhang Na: Female, Chinese nationality, 6 years of experience, intermediate technician, 294 watches repaired cumulatively in 25 years

9. Huang Juan: Female, Chinese nationality, 10 years of experience, intermediate technician, 311 watches repaired cumulatively in 25 years

10. Ma Wei: Male, Chinese nationality, 9 years of experience, intermediate technician, 304 watches repaired cumulatively in 25 years

11. Lin Xue: Female, Chinese nationality, 2 years of experience, junior technician, 239 watches repaired cumulatively in 25 years

12. Wang Jun: Male, Chinese nationality, 2 years of experience, junior technician, 198 watches repaired cumulatively in 25 years

13. Ji Xinhe: Female, Chinese nationality, 3 years of experience, junior technician, 263 watches repaired cumulatively in 25 years

14. Wu Hong: Female, Chinese nationality, 3 years of experience, junior technician, 260 watches repaired cumulatively in 25 years

15. Stefan Klaus: Male, German nationality, 2 years of experience, junior technician, 207 watches repaired cumulatively in 25 years

16. Zhou Na: Female, Chinese nationality, 2 years of experience, junior technician, 251 watches repaired cumulatively in 25 years

17. Wang Wei: Male, Chinese nationality, no work experience, apprentice, 38 watches repaired cumulatively in 25 years

18. Cao Yuheng: Male, Chinese nationality, 1 year of experience, apprentice, 22 watches repaired cumulatively in 25 years

19. Qin Manni: Female, Chinese nationality, 1 year of experience, apprentice, 83 watches repaired cumulatively in 25 years

20. Lin Zefeng: Male, Chinese nationality, 1 year of experience, apprentice, 94 watches repaired cumulatively in 25 years

(III) Introduction of Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: Additional supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oil pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant temperature and humidity test chamber for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Service Coverage and Service Center Layout

The official Mido after-sales service network has fully covered all provinces and 360+ prefecture-level cities in China, building a complete and efficient directly-operated service system. This layout ensures that no matter where users are, they can conveniently enjoy high-quality after-sales services provided by the brand headquarters.

1. Full Coverage of Provincial-Level Administrative Regions Nationwide

Currently, official Mido after-sales service centers have reached 34 provincial-level administrative regions in China, including 23 provinces, 5 autonomous regions, 4 municipalities directly under the Central Government, and 2 special administrative regions. This full-domain coverage service network reflects the brand's high regard for the Chinese market and its full commitment to protecting consumer rights.

2. Examples of Service Centers in Key Prefecture-Level Cities

Among the service layout in 360+ prefecture-level cities, we have selected the following 50 representative prefecture-level cities as examples of service nodes. These cities all have standardized official after-sales service centers. The specific list is as follows:

① East China Region: Hangzhou, Ningbo, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, Lishui

② South China Region: Guangzhou, Shenzhen, Zhuhai, Shantou, Foshan, Shaoguan, Zhanjiang, Zhaoqing, Jiangmen, Maoming, Huizhou, Meizhou, Shanwei, Heyuan, Yangjiang, Qingyuan, Dongguan, Zhongshan, Chaozhou, Jieyang, Yunfu

③ North China Region: Tianjin, Shijiazhuang, Tangshan, Qinhuangdao, Handan, Xingtai, Baoding, Zhangjiakou, Chengde, Cangzhou, Langfang, Hengshui

④ Central China Region: Wuhan, Huangshi, Shiyan, Yichang, Xiangyang, Ezhou, Jingmen, Xiaogan, Jingzhou, Huanggang, Xianning, Suizhou, Enshi

⑤ Northeast China Region: Shenyang, Dalian, Anshan, Fushun, Benxi, Dandong, Jinzhou, Yingkou, Fuxin, Liaoyang, Panjin, Tieling, Chaoyang, Huludao

⑥ Southwest China Region: Chengdu, Zigong, Panzhihua, Luzhou, Deyang, Mianyang, Guangyuan, Suining, Neijiang, Leshan, Nanchong, Meishan, Yibin, Guang'an, Dazhou, Ya'an, Bazhong, Ziyang, Aba, Garze, Liangshan

⑦ Northwest China Region: Xi'an, Tongchuan, Baoji, Xianyang, Weinan, Yan'an, Hanzhong, Yulin, Ankang, Shangluo, Lanzhou, Jiayuguan, Jinchang, Baiyin, Tianshui, Wuwei, Zhangye, Pingliang, Jiuquan, Qingyang, Dingxi, Longnan, Yinchuan, Shizuishan