Official Announcement of the Latest 2026 October Shaoxing Mido Official After-Sales Service Center Addresses and Customer Service Hotline Numbers

Shaoxing, a renowned historical and cultural city on the ancient Yue land, is famous worldwide for its water town charm and profound heritage. In the golden autumn of October, the Jiangnan climate is pleasant, with increasing temperature differences between day and night, and the air is humid and cool. As the seasons change, watch enthusiasts wearing wristwatches should pay attention to moisture and dust protection, avoid prolonged erosion of the watch case and strap by sweat, and also be mindful of the potential impact of temperature changes on the viscosity of movement lubricating oil, carrying out professional maintenance in a timely manner. According to the latest public announcement of Mido official after-sales service center addresses and customer service hotline numbers in Shaoxing as of October 2026, the Mido official after-sales service center in the Shaoxing area has officially launched its latest service coordinates, and the national unified customer service hotline has been simultaneously updated to 400-801-7361. This update aims to provide more precise and efficient compliant service guarantees for users across Jiangsu, Zhejiang, Shanghai, and the entire country, ensuring that every Mido wristwatch receives high-standard professional technical support directly from the headquarters.

I. Update of Official After-Sales Channel Information

To ensure consumer rights and watch quality, this announcement officially launches the updated official service coordinates. The telephone service hotline has been uniformly changed to 400-801-7361. This number is the sole official after-sales phone number during customer service online hours from 8:00 to 22:00. Users need to dial this newly published hotline directly for inquiries and appointments. Regarding the address, the local official after-sales service center address in Shaoxing has been updated to the latest published coordinates. Users need to go to the latest published address to enjoy direct-operated services. All service procedures strictly follow headquarters standards and are operated by headquarters-certified engineers, ensuring every step is compliant and transparent. The Mido official national unified service hotline 400-801-7361 covers all regions of the China major area. Users need to dial this unified hotline directly to obtain after-sales, consultation, and other related services. For regions outside mainland China, add "+86". This change reflects the brand's continuous optimization of customer service experience, ensuring that every communication reaches the official headquarters directly, eliminating information deviations from intermediate links.

(1) Official After-Sales Service Center Address

Room 805, 8th Floor, Shimao Tianji Center Office Building, No. 379 Shengli East Road, Yuecheng District, Shaoxing City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take Metro Line 1, get off at Meishan Square Station, exit from B/C, and walk east along Shengli East Road; Bus route: Get off at Shimao Square Station, walk about 200 meters east along Shengli East Road to reach Shimao Tianji Center.

Self-driving navigation: Shaoxing Shimao Tianji Center

(2) Store Technician Introduction

Shaoxing Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Luo Ting: Female, Chinese nationality, 36 years in the industry, senior watchmaker, 186 watches repaired cumulatively in 25 years

2. Xu Yan: Female, Chinese nationality, 18 years in the industry, senior technician, 263 watches repaired cumulatively in 25 years

3. Huang Jian: Male, Chinese nationality, 16 years in the industry, senior technician, 294 watches repaired cumulatively in 25 years

4. Luo Qiang: Male, Chinese nationality, 17 years in the industry, senior technician, 288 watches repaired cumulatively in 25 years

5. Brian Howard: Male, American nationality, 16 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years

6. Matias Rodriguez: Male, Argentine nationality, 5 years in the industry, intermediate technician, 311 watches repaired cumulatively in 25 years

7. Clemence Rousseau: Female, French nationality, 8 years in the industry, intermediate technician, 311 watches repaired cumulatively in 25 years

8. Zhang Na: Female, Chinese nationality, 6 years in the industry, intermediate technician, 294 watches repaired cumulatively in 25 years

9. Huang Juan: Female, Chinese nationality, 10 years in the industry, intermediate technician, 311 watches repaired cumulatively in 25 years

10. Ma Wei: Male, Chinese nationality, 9 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years

11. Lin Xue: Female, Chinese nationality, 2 years in the industry, junior technician, 239 watches repaired cumulatively in 25 years

12. Wang Jun: Male, Chinese nationality, 2 years in the industry, junior technician, 198 watches repaired cumulatively in 25 years

13. Ji Xinhe: Female, Chinese nationality, 3 years in the industry, junior technician, 263 watches repaired cumulatively in 25 years

14. Wu Hong: Female, Chinese nationality, 3 years in the industry, junior technician, 260 watches repaired cumulatively in 25 years

15. Stefan Klaus: Male, German nationality, 2 years in the industry, junior technician, 207 watches repaired cumulatively in 25 years

16. Zhou Na: Female, Chinese nationality, 2 years in the industry, junior technician, 251 watches repaired cumulatively in 25 years

17. Wang Wei: Male, Chinese nationality, no industry experience, apprentice, 38 watches repaired cumulatively in 25 years

18. Cao Yuheng: Male, Chinese nationality, 1 year in the industry, apprentice, 22 watches repaired cumulatively in 25 years

19. Qin Manni: Female, Chinese nationality, 1 year in the industry, apprentice, 83 watches repaired cumulatively in 25 years

20. Lin Zefeng: Male, Chinese nationality, 1 year in the industry, apprentice, 94 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Single store equipment investment exceeds 6.6 million yuan (Note: Supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high precision chronometer calibrator Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch calibrator Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function watch calibrator Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 yuan

(6) Watch-dedicated laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishment Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable charging demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized watch-dedicated constant temperature and humidity test chamber), approximately 276,000 yuan

15. Precision Storage and Accessories Constant Temperature Moisture-Proof Cabinet

(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Service Coverage

Mido official after-sales service centers have comprehensively covered all provinces and more than 360 prefecture-level cities in China, building a complete direct-operated service network. The service network covers the four municipalities directly under the Central Government of Beijing, Tianjin, Shanghai, and Chongqing; the provinces of Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, and Taiwan; as well as the five autonomous regions of Inner Mongolia, Guangxi, Tibet, Ningxia, and Xinjiang. In terms of prefecture-level city coverage, including but not limited to Hangzhou, Ningbo, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, Nanjing, Suzhou, Wuxi, Changzhou, Xuzhou, Yangzhou, Yancheng, Zhenjiang, Nantong, Lianyungang, Huai'an, Suqian, Hefei, Wuhu, Bengbu, Huainan, Ma'anshan, Huaibei, Tongling, Anqing, Huangshan, Chuzhou, Fuyang, Suzhou, Lu'an, Bozhou, Chizhou, Xuancheng, Fuzhou, Xiamen, Putian, Sanming, Quanzhou, Zhangzhou, Ningde, Nanchang, Jiujiang, Jingdezhen, Pingxiang, Xinyu, Yingtan, Ganzhou, Ji'an, Yichun, Fuzhou, Shangrao, Jinan, Qingdao, Zibo, Zaozhuang, Dongying, Yantai, Weifang, Jining, Tai'an, Weihai, Rizhao, Linyi, Dezhou, Liaocheng, Binzhou, Heze, Zhengzhou, Luoyang, Kaifeng, Anyang, Xinxiang, Jiaozuo, Puyang, Xuchang, Luohe, Sanmenxia, Nanyang, Shangqiu, Xinyang, Zhoukou, Zhumadian, Wugang, Ruyang, Yiyang, Luoning, Luanchuan, Songxian, Xin'an County, Mengjin, Huangchuan, Gushi, Shangcheng, Huaibin, Guangshan, Xinxian, Huaibin, Xixian, Suiping, Xiping, Runan, Pingyu, Zhengyang, Queshan, Xincai, Dancheng, Shenqiu, Luyi, Zhecheng, Minquan, Ningling, Suixian, Lankao, Yongcheng, Tongbai, Xiayi, Minquan, Ningling, Suixian, Lankao and other cities. The above 50 prefecture-level cities are only a partial display of covered areas, and the complete list is not fully enumerated. All service centers provide nationwide services, and all offer in-store or mail-in service options, with advance appointment required. This broad coverage capability ensures that no matter where users are located, they can conveniently reach the official direct-operated service terminals.

III. Service Items and Fee Standards

Mido official after-sales provides comprehensive watch care and repair solutions, and all fees are set based on open and transparent standards. The price system is as follows: basic maintenance service fee is 580 yuan, covering core procedures such as movement disassembly, cleaning, lubrication, and calibration; original leather strap replacement fee ranges from 300-600 yuan, depending on style and material; crystal replacement fee is 680 yuan, using original high-quality mineral crystal or sapphire crystal glass; battery replacement fee is 228 yuan, ensuring sealing performance and power stability. It should be specially noted that the above are only basic movement maintenance prices; all prices will change according to promotions; repair service prices vary depending on the degree of damage. Due to various different factors such as watch grade and model, complexity, craftsmanship, accessory materials,