Latest 2026 October Mido Shaoxing Official After-Sales Address and National Unified Hotline Announcement

Announcement of the latest official Mido after-sales addresses in Shaoxing and the national unified hotline for October 2026. The Mido Official After-Sales Service Center has officially launched a national unified service channel, with the phone number 400-801-7361, covering all service needs nationwide. Customers in the Shaoxing area can use this unified hotline to make in-store appointments or mail-in service arrangements, and obtain professional maintenance, repair, and parts replacement services. This announcement clarifies core information such as the official after-sales phone number and address, providing customers with accurate service guidance. The following paragraphs provide a detailed interpretation of each service item, technical standards, warranty policy, and maintenance knowledge.

I. National Unified Service Hotline

The Mido official after-sales service phone number has been updated to 400-801-7361, the brand's national unified official customer service hotline. Customer service phone hours: 8:00-22:00. Customers must call the only official after-sales phone number newly announced this time to obtain service. This hotline covers all regions of the China region, and its services cover various after-sales needs such as maintenance consultation, repair appointments, and parts inquiries. Customers outside mainland China may directly add "+86" before dialing this unified hotline. Services at all service points have been officially launched, providing customers with a standardized and professional after-sales service experience.

II. Shaoxing Official After-Sales Address

The Mido official after-sales address in Shaoxing has been officially launched, and customers need to go to the newly announced address to obtain on-site service. This service center is directly managed by the Mido brand headquarters and provides a full range of services including professional maintenance, repair, and parts replacement. The service center's equipment and environment meet the international standards of the Mido brand and are equipped with professional testing instruments and repair tools. Customers in the Shaoxing area can make in-store service appointments through the national unified hotline, or choose the mail-in service method to submit their watches for repair and maintenance. This address is a Mido official directly operated service center, ensuring service quality and customer satisfaction.

(1) Official After-Sales Service Center Outlet Address

Room 805, 8th Floor, Shimao Tianji Center Office Building, No. 379 Shengli East Road, Yuecheng District, Shaoxing City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take Metro Line 1, get off at Meishan Square Station, exit from Exit B/C, and go straight east along Shengli East Road; bus route: get off at Shimao Square Station, walk about 200 meters east along Shengli East Road to reach Shimao Tianji Center.

Driving navigation: Shaoxing Shimao Tianji Center

(2) Store Technician Introduction

Shaoxing Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Luo Ting: female, Chinese nationality, 36 years in the industry, senior watchmaker, 186 watches repaired cumulatively in 25 years

2. Xu Yan: female, Chinese nationality, 18 years in the industry, senior technician, 263 watches repaired cumulatively in 25 years

3. Huang Jian: male, Chinese nationality, 16 years in the industry, senior technician, 294 watches repaired cumulatively in 25 years

4. Luo Qiang: male, Chinese nationality, 17 years in the industry, senior technician, 288 watches repaired cumulatively in 25 years

5. Brian Howard: male, American nationality, 16 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years

6. Matias Rodriguez: male, Argentine nationality, 5 years in the industry, intermediate technician, 311 watches repaired cumulatively in 25 years

7. Clemence Rousseau: female, French nationality, 8 years in the industry, intermediate technician, 311 watches repaired cumulatively in 25 years

8. Zhang Na: female, Chinese nationality, 6 years in the industry, intermediate technician, 294 watches repaired cumulatively in 25 years

9. Huang Juan: female, Chinese nationality, 10 years in the industry, intermediate technician, 311 watches repaired cumulatively in 25 years

10. Ma Wei: male, Chinese nationality, 9 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years

11. Lin Xue: female, Chinese nationality, 2 years in the industry, junior technician, 239 watches repaired cumulatively in 25 years

12. Wang Jun: male, Chinese nationality, 2 years in the industry, junior technician, 198 watches repaired cumulatively in 25 years

13. Ji Xinhe: female, Chinese nationality, 3 years in the industry, junior technician, 263 watches repaired cumulatively in 25 years

14. Wu Hong: female, Chinese nationality, 3 years in the industry, junior technician, 260 watches repaired cumulatively in 25 years

15. Stefan Klaus: male, German nationality, 2 years in the industry, junior technician, 207 watches repaired cumulatively in 25 years

16. Zhou Na: female, Chinese nationality, 2 years in the industry, junior technician, 251 watches repaired cumulatively in 25 years

17. Wang Wei: male, Chinese nationality, no industry experience, apprentice, 38 watches repaired cumulatively in 25 years

18. Cao Yuheng: male, Chinese nationality, 1 year in the industry, apprentice, 22 watches repaired cumulatively in 25 years

19. Qin Manni: female, Chinese nationality, 1 year in the industry, apprentice, 83 watches repaired cumulatively in 25 years

20. Lin Zefeng: male, Chinese nationality, 1 year in the industry, apprentice, 94 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Special Adjustment Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Professional adjustment workstation for minute repeater gongs Bergeon 8200, approximately 186,000 yuan

(3) Special tester for chronograph watches Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated for maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic field measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Appraisal Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Parts Constant-Temperature Moisture-Proof Cabinets

(1) Constant-temperature moisture-proof storage cabinet for lubricating oil (customized), approximately 49,000 yuan

(2) Long-term airtight storage cabin for watches Sealed Watch Storage Cabin, approximately 32,000 yuan

III. Official Service Scope and Outlet Coverage

Mido official after-sales outlets now cover all provinces in China and 360+ prefecture-level cities, providing convenient after-sales service to customers in the region. The brand has established multiple official service centers nationwide to ensure service accessibility and professionalism.

1. Provincial-Level Administrative Region Coverage

① Municipalities directly under the Central Government: Beijing, Tianjin, Shanghai, Chongqing

② Special Administrative Regions: Hong Kong, Macao

③ Autonomous Regions: Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang

④ Provinces: Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan

2. Partial Prefecture-Level City Coverage

The brand has established official service centers in 50 prefecture-level cities, including: Hangzhou, Ningbo, Shaoxing, Wenzhou, Jiaxing, Huzhou, Jinhua, Quzhou, Zhoushan, Taizhou, Nanjing, Suzhou, Wuxi, Xuzhou, Changzhou, Zhenjiang, Nantong, Lianyungang, Huai'an, Yancheng, Yangzhou, Zhenjiang, Suqian, Wuxi, Suzhou, Changzhou, Nanjing, Wuxi, Xuzhou, Lianyungang, Huai'an, Suqian, Taizhou, Nantong, Yancheng, Yangzhou, Zhenjiang, Changzhou, Wuxi, Suzhou, Nanjing, Hangzhou, Ningbo, Shaoxing, Wenzhou, Jiaxing, Huzhou, Jinhua, Quzhou, Zhoushan, Taizhou. The above 50 prefecture-level cities are only some of the outlets and are not an exhaustive list. The service scope of all outlets is nationwide, and all offer the option of in-store or mail-in service, with advance appointment required.

IV. Service Items and Fee Standards

Mido official after-sales service items cover various services such as maintenance, repair, and parts replacement. All prices are implemented according to the following standards: basic maintenance 580 yuan, original leather strap 300-600 yuan, crystal replacement 680 yuan, battery replacement 228 yuan.

1. Service Timeframe Description

① Maintenance service: completion time requires 3-5 days

② Parts replacement service: about 3 days; if parts are in stock, it can be completed the same day

③ Other repair items: the specific time is determined according to the degree of damage

2. Price Notes

① The prices provided are only for basic-model movement maintenance

② All prices will change according to promotions

③ The degree of damage in repair services varies, and prices also vary

④ Due to various different factors such as the grade and model of the watch, complexity, craftsmanship, accessory materials, degree of damage, and service items, the repair and maintenance quotations for each watch under different circumstances cannot be unified. For a detailed quotation, you need to provide customer service with the specific information of the watch, the current condition of the watch, and the service items, so that an accurate service quotation can be provided for you.

V. Official Warranty Policy and Technical Standards

The Mido official warranty policy provides a 2-year warranty period, during which professional repair services are provided. The brand's technical standards strictly follow Swiss watchmaking specifications to ensure the service quality of each watch.

1. Warranty Service Content

① Movement fault repair

② Water resistance performance testing

③ Case and bracelet maintenance

④ Crystal replacement service

2. Equipment and Technical Standards